Robert Mead graduated from the University of North Florida with a degree in Health Care Administration and has been in the business for over 25 years. Robert is a licensed Nursing Home Administrator and previously licensed as a Health Care Risk Manager. He is also trained as an Assisted Living Administrator.
Every building Mr. Mead ran was superior rated or 5-star rated with the State of Florida and Medicare. In 1999, Mr. Mead opened Osprey Point Nursing Center for Health Care Managers. Osprey won a number of awards and was deficiency free for several years. During his tenure at Osprey Point, the facility received the coveted 5 star rating each year. After his tenure as administrator at Osprey Point, he was promoted to Regional Vice President and then to Chief Operating Officer in 2006.
Mr. Mead has been instrumental in directing the operations with a fantastic regulation history as well as financial success for our investors. His vision in combining both great care with financial achievement has led the facilities to be the top in their region. In February of 2019, he took the helm as CEO and President.
Steven W. Sell has resided in the North Florida area since 1972. He has a bachelor’s degree in economics from University of North Texas and did his graduate work at the University of North Florida and New York Institute of Finance.
After serving in the U.S. Navy for four years, Mr. Sell began employment with Dean Witter and Co. as a stockbroker. In 1981 he changed careers and became head of the commercial real estate department of ERA Dan Jones and Associates. During his tenure, he was recognized in the National Winners Circle of ERA. In October 1984, he founded Health Care Managers for the purpose of owning and developing nursing homes.
He negotiated the purchase of Rosewood Nursing Home and Hillard Manor Certificate of Need following a failed attempt by the previous owners to complete the project in Hillard. A similar effort was accomplished in Lake City. Other facilities started from the ground up include Osprey Point in Bushnell, FL, Amelia Trace Assisted Living in Fernandina Beach, Fl, Mission Oaks Assisted Living in Oxford, FL and a home health agency in Jacksonville. Steve is still highly involved with HCM.
Betsy Mead graduated from Pasco-Hernando Community College with an Associates of Science in Nursing-Registered Nurse in 2003. She earned a Bachelor of Science in Nursing from University of South Florida in 2005, a Master of Science in Nursing-Management and Leadership from Walden University in 2010, and a Master of Healthcare Administration in 2017. She has certifications as a Medical Surgical and Certified Nurse Manager Leader. She also has affiliations with the American Organization of Nurse Executives and the Tampa Bay Organization of Nurse Executives. In 2019 out of 28,400 employees, Mrs. Mead received the Daisy Nurse Leader Award, an international award that recognizes nurse leaders who spearhead an environment for providing high quality care and compassion to their patients.
Mr. Mead started off as a C.N.A. in a skilled nursing facility and moved into the acute care industry advancing from Floor Nurse to Director of Patient Care Services of St. Joseph’s hospital (600+ beds). She was responsible for over 11 units and had over 500 FTEs under her leadership. She has held leadership positions in collaboratives across the BayCare Hospital Organization and lead many initiatives to improve efficiency, procedures, quality, and customer service in different areas for the corporation. Mrs. Mead brings a wealth of knowledge from the acute care sector to help with the challenges of the Senior Care Industry to better address the higher acuity heading to our business.
Ivonne Burrell has a Bachelor of Science in Mechanical Engineering from the University of Miami and a Master of Business Administration from Barry University. She has worked as Controller in both the public and private business sectors including manufacturing, retail, and healthcare. Her technical training has been an asset to efficiently program and implement numerous software systems, while thoroughly understanding the business model.
Mrs. Burrell began her employment as CFO for Health Care Managers in 2004 after relocating to North Florida from Miami, FL. All accounting department employees report directly to her as well as the Regional Business Officer. She reviews and presents all financial statements for each of the facilities managed by Health Care Managers, the corporate office, and any subsidiary. She implements and reviews all cash management systems for the facilities, leads all audits and cost reports, and negotiates insurance contracts including very aggressive benefits for all the employees at the managed facilities. She is also responsible for the regulatory compliance of benefits, taxes, and licenses, in addition to all areas of financial impact to the companies.
Rhonda Schultz graduated from Community College of Rhode Island and has worked as a Registered Nurse in Long-Term/Skilled Nursing Care, Assisted Living, and Clinical Consulting for 30 years. Rhonda is a licensed Florida Health Care Risk Manager and Infection Preventionist.
Mrs. Schultz joined the Health Care Managers team as the Director of Nursing at one of the managed facilities and was promoted in 2013 to her current position. She oversees daily clinical operations, coordinates continuous improvement projects with facility Nursing Directors, establishes and maintains nursing policies and procedures, monitors, educates, and maintains all clinical programs and documents for the electronic health records, and oversees Quality Assurance Performance Improvement for the nursing departments.
Ashley Hinton graduated from Florida State College at Jacksonville in 2015 with a Bachelor of Science in Business Administration. She also holds a human resources certification through the Society of Human Resources Management-Certified Professional (SHRM-CP).
Mrs. Hinton has been with Health Care Managers for 15 years, beginning her career as a receptionist and working her way through the ranks to become Regional HR Director in 2021. She has trained numerous HR managers on policy and procedure, HR regulations, payroll processing, and standard operating procedures. She works across all facilities to promote a positive working environment focused on continuous improvement of employee relations, recruitment, onboarding, retention, and company culture and values.
Rachel Phillips has been in the healthcare industry for over 15 years and long-term care for 10 of those years. She has a consistent track record of quality and efficiency in every role. She began her time in long-term care in 2013 as a business office manager and she rose through the ranks of one of Florida’s largest providers, managing 13 facilities as a regional director for over five years before accepting her current position at Health Care Managers in 2022.
Over the course of her career, Mrs. Phillips has successfully implemented policies that improve cash flow, trained and equipped staff to help them excel, and made the entire cash collecting process more streamlined and successful. She has consistently and diligently worked to ensure residents receive the care they need, and facilities receive the proper reimbursements for the care they provide.
Health Care Managers also employs a number of team members that perform the accounting functions for the managed facilities. This includes managing accounts payable, preparing financial statements, conducting financial analysis, and ensuring compliance with regulatory financial requirements.
Our skilled team of accounting professionals brings extensive expertise in healthcare and corporate financial management, providing accurate and timely financial reporting to support informed decision-making. With a focus on efficiency, transparency, and integrity, we ensure that your financial operations are streamlined, optimized, and compliant, allowing you to allocate resources effectively and make informed financial decisions.